THE ROLE OF MEDIA IN CRISIS SITUATIONS
(excerpts from the Davide Commission Report)

VII. Causes, Analysis and Recommendations
        B. Analysis
             B.15 The Role of Media in Crisis Situations

The December 1989 coup attempt served to highlight the issues of the role of media in a newly-restored democracy with weak political institutions in a Third World setting, and a well-developed media sector along the lines of First World countries. The result is a continuous dilemma within media itself and tension between government regulatory agencies and media which are all heightened in times of crisis, such as an attempted coup.

The role of media is the dissemination of information.71 It is an indispensible institution in a free society based on the fundamental right of the people to relevant, adequate, and accurate information.72 When there is an ongoing coup, media play a difficult balancing act, more so for radio and television which have the capacity for live coverage. Media have to contend not only with physical danger, while grappling with the demands of their code of ethics on specific unfolding events, but also with regulatory officials with strong protective instincts for a government in real danger of being overthrown.73

This dilemma was present in the "play-by-play" radio broadcast of DZRH during the critical hours of the coup when the outcome was in doubt, the attempt by rebel leaders to appear on television and radio to propagandize their cause, and the inclusion in the news reports of the gore and violence of the fighting.

How is the dilemma to be resolved? During a coup attempt, as the media have the duty to inform the citizens, so has a government under siege the duty and right to protect itself. Where the government leaves a vacuum, as it did in December, and the people need to be informed, media step into that vacuum. It is, therefore, part of the responsibility of government in reconciling the respective roles of government and media, to provide fast and accurate information during crisis, to use, if necessary, the government's own media resources to advance its interests, and, according to some communications practitioners and experts, even place embargoes on certain information or close down media establishments in situations of extreme danger.74 On the other hand, it is the right of media to protest and question such moves at the earliest opportunity and thereby enable society, through judicial or administrative rulings, to build up the jurisprudence and traditions that it considers appropriate.75

Ultimately, the most effective deterrent against inaccurate reporting that can amount to irresponsibility under extreme circumstances, is the self-discipline of a profession and its refusal to compromise itself with conflict of interest situations.

An obvious conflict of interest situation arises when a journalist also engages in public relations. Then, the public may become the victim of inaccurate or baseless information for which nobody really takes responsibility. During the December 1989 events, several press releases of the rebels found their way into media through a person, Joan Orendain, who claimed that she was doing it as a journalist, but as the same admitted that she did not verify its authenticity before passing them on to her editor. She alleged that the releases where delivered to her apartment by unknown persons and she surmised that the rebels may have sought her out because she was a friend of a former RAM member (Robles) for which she was doing a personal favor because the person was being unjustly incriminated in the coup. In her testimony, Orendain constantly changed hats, between journalist and public relations, to explain her actions. The most charitable assessment for journalists of that genre is that they are confused about their responsibilities and their constituences and should resolve their confusion for the sake of the entire profession.

The issue of accurate reporting has its own solutions. According to the members of media, accuracy can be developed through adequate training and preparation, a system of apprenticeship, the inculcation of a culture of thoroughness, and the realization that a media person is first and foremost a citizen with a social responsibility.76 It is better to rely on the self-discipline of the profession and err on the side of accommodation than to engage in repression, since drastic measures do not necessarily lead to improved professionalism and ethical standards, but perhaps even to the opposite, as the martial law era demonstrated.77

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RECOMMENDATIONS
C.2. An Agenda for the Remaining 21 Months of the Aquino Administration
        m. The resolution of the dilemma faced by media in crisis reporting lies more in the media itself
              rather than government regulations.

While government should take whatever measures it considers appropriate to defend itself, such measures, when perceived to impair press freedom, should be immediately questioned, until a body of jurisprudence and tradition is accumulated. Because the preferred option is self-regulation and self-discipline, media should proceed with their initiatives in formalizing their own ethical standards, strictly enforce them, and inform the public of such efforts. It is also incumbent on media to define the boundaries of their profession not only during crisis but also in conflict of interest situations. Media should accept the responsibility to discipline erring members, to provide training and guidance to its apprentices, and to establish linkages with responsible counterparts abroad to broaden their experience and perspective.

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ENDNOTES

71 Sworn Testimony of Melinda Quintos de Jesus before the FFC, 9 July 1990.

72 Perfecto Fernandez, "Safeguarding the Public Right in Broadcast Media," Philippine Journalism Review
    (April 1990), p. 7.

73 See Testimony Monzon Palma before the FFC, 9 July 1990.

74 Sworn Testimony of Dr. Florangel R. Braid, before the FFC, 11 July 1990; Monzon Palma, op. cit.

75 Quintos de Jesus Testimony, op. cit.

76 Monzon Palma Testimony, op. cit.

77 Sworn Testimony of Georgina Encanto, Dean, University of the Philippines College of Mass Communication,
    before the FFC, 11 July 1990.